Produktinformation

• Amazon-Verkaufsrang: #196889 in Bücher
• Veröffentlicht am: 2002-03-05
• Erscheinungsdatum: 2002-03-05
• Abmessungen: .76" h x 5.90" b x 8.06" l, .56 Pfund
• Einband: Taschenbuch
• 272 Seiten

Pressestimmen
Tom Peters Hooray! The "professional services" are of surpassing importance in today's knowledge-based economy. They have long been a black hole in terms of research and writing. In one fell swoop, master business strategists Jagdish Sheth and Andrew Sobel change that. Clients for Life is a landmark book. All 'white collar professionals' can learn from it. Dare I say it, this book is a "must-read."

George M. C. Fisher Chairman, Eastman Kodak Company Clients for Life is a true masterpiece of insight into the underlying principles and values that enable professionals to establish and maintain working relationships that truly add value.

Warren Bennis Distinguished Professor of Business Administration, USC, and author of Organizing Genius and Co-Leaders The subtle art of giving advice and counsel, and of maintaining a vibrant professional relationship with clients, has never been written about so wisely and with such significance since Machiavelli's advice to the Prince.

Robert W. Galvin Chairman of the Executive Committee, Motorola Directly, Sheth and Sobel teach the values that optimize advisee-adviser impact on an institution's results. But indirectly, and maybe more important, they uniquely stimulate our leader/manager dedication to such priceless principles as trusting, listening, and synthesis, which develop and sustain every worthy relationship.

Regis McKenna Chairman, The McKenna Group, and author of Real Time and Relationship Marketing Sheth and Sobel lift us out of our present one-to-one transactional thinking about professional-client relationships and into the transcendent and lasting values of relationships based on knowledge, integrity, insight, and wisdom. It is a powerful approach of substance for all professionals.

Stan Davis author of Future Wealth and Blur Two consummate service professionals at the peak of their brilliant careers share their secrets for success. An invaluable guide for mastering the art of giving counsel to others. It's fascinating reading.

Kurzbeschreibung
How to foster enduring business relations.

Synopsis
Finally, the first in-depth, client-tested, jargon-free guide to developing stable, enduring business relationships. Business consulting and related professional services represent a 350 billion dollar industry- and they're growing in a huge way. But things aren't as rosy as this figure might suggest. All too many consulting jobs, are brief, one-shot engagements- situations by which most professionals can't survive. The most pressing concern today for six million professional advisors is this: In our bottom-line era, how can I make myself stand out and become indispensable to my clients for the long haul? CLIENTS FOR LIFE has the answers. Featuring interviews with CEOs of such leading corporations as Kodak and American Express, Sheth and Sobel, two of the field's preeminent authorities, outline a series of proven skills and techniques that seperate the extraordinary from the ordinary. Readers will learn how to build trust through consistency and reliability, balance professional independence with client devotion, practice crucial "big picture thinking" and much more.